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 I'm Erica Sosa


Hola 

Lead Product Designer | UX & Accessibility Enthusiast | Human Behavior Fan | Storyteller | 9+ Years of Experience

Currently enhancing the user experience at H&M Group, with a focus on Colleague Experience and Retail,  Previously led the design of the Customer experience on the H&M digital.

One of my greatest satisfactions is designing experiences that simplify and enhance the lives of millions. As a lifelong learner and human behavior enthusiast, every challenge shapes not only my craft but also who I am as a designer. 

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Here, I’d love to share some of those experiences with you."

work

Enhancing Retail Efficiency & Accessibility Through Human-Centered Design at H&M

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work

Cribly.se

UI\UX Designer 

At Cribly, a Swedish startup focused on streamlining first-contract apartment swaps, I led the end-to-end user experience design. Through user research, persona development, and design system creation, I crafted an intuitive platform that simplifies the complexity of apartment exchanges.

🔒 Protected Work
Due to NDA restrictions, case studies and visuals are unavailable. However, I’d be happy to share general insights into my approach and key takeaways. If we connect, I can also dive deeper into my current projects and this one, with case studies to come as content becomes public

Side projects 

UI\UX Designer 

Here you will see a little more UI
and some personal projects.

Banreservas

UX Researcher

Banreservas is one of the biggest banks in the Dominican Republic.

The UX research allowed the bank to increase user experience satisfaction by 10%.

Hyper Island 

UX Design Up Skills

Last year I had the opportunity to start a beautiful journey at Hyper Island an experience full of learnings. 

Appreciations

Colleges appreciations 

I think you are so smart and hard-working which is shown in your work. An inspiration! Hope to see you out there.

-Anna Lundblad, Grafisk Design, Hand-Lettering & Kalligrafi

Website Made with       by Erica Sosa ©2020

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